Real-time Dashboard
Live monitoring of system activity, active sessions, and performance metrics.
Live • 15:49:44
12%
Active Users
3
Currently online
8%
Live Conversations
7
In progress now
5%
Avg Response Time
2.3s
Last 5 minutes
3%
System Load
65.0%
Current utilization
Live Activity Metrics
System Health
API Response Time
145ms
Database Performance
98.2%
WebSocket Connections
3/50
System Load
65.0%
Active Team Sessions
JD
John Doe
TEAM_MEMBER
active
Currently serving:Customer 394
Duration:4m
Sentiment:48.5%
Last activity: 15:47:01
JS
Jane Smith
TEAM_MEMBER
active
Currently serving:Customer 148
Duration:4m
Sentiment:86.7%
Last activity: 15:46:12
AU
Admin User
ADMIN
active
Last activity: 15:48:24
Recent Activity
New conversation with Customer #1234
John Doe • 15:49:14
Order #5678 completed - $23.47
Jane Smith • 15:47:44
Successful upsell: +$4.99
John Doe • 15:46:44
Conversation ended with 95% satisfaction
Admin User • 15:45:44
Customer rated experience 5/5 stars
Jane Smith • 15:44:44